“Jennifer Gorman Associates (JGA) Spa Consultancy was chosen for the development of what was to be a signature Spa model for the well regarded Radisson Blu property in Galway, Ireland. Her services were chosen over other consultancy companies for many reasons. Her work as an independent consultant without ties to any specific suppliers, brands or blueprint model brought a far greater credibility, strength and ability to her offering. Her business in comparison to the Spa Consultancy giants delivered all of the expertise, attention to detail and one-to-one project attention that the larger companies lacked. She takes on every project with the same passion as if it were her own. She works hard without restriction, becomes as much a part of the team as required and focuses only on the job at hand.
Jennifer led the development of all aspects of the initial spa development up to the opening at Galway in 2003. She then remained working with the General Manager and owners as post-opening consultant until 2008, auditing and reviewing the business and operation over periodic quarterly visits to ensure its bench-marking/superior standing and continued evolvement in all respects. As a result of the work Jennifer achieved in Galway, she went on to many other Irish development projects including the internationally renowned, 5 Red Star Aghadoe Heights Hotel in Killarney. Some ten years on, both spa’s are still achieving great success and recognition and together with her other international projects, her name remains synonymous with excellence.”
Tom Flanagan - Nordics Area Senior Vice President, Carlson Rezidor Hotel Group