We maximise your opportunity, now and for the future; commercially, in operation and offering

We provide the specialist spa and wellness expertise that drives your project, identifying the optimised spa offering for your individual business and ensuring every other modality/specialist contributor keeps on track to the end goal.

All successful long-term businesses start with the correct, strong, unique and specific-to-the-property concept identification - the crucial first building block and foundation for the rest of your entire development and future. From there we oversee and develop all aspects with you and the specialist and operational teams through to opening.

But it doesn’t stop there. As well as the multitude of pre-opening requirements, all businesses require continued evolution after opening, enabling optimised ongoing results and growth.

That’s why our clients engage us over a full range of our expertise; pre-opening to opening and after-opening, with full lead or just specific aspects to enable targeted support right where it’s needed most.

As an independent consultancy, we have no contractual ties to individual suppliers. That means we identify only the most appropriate suppliers for your specific business, its all-round aims and budget. Each and every one of the suppliers we recommend is not only the best in the industry at each price point, but also has the best people behind them; a key point to your ongoing opportunity for success. Getting it right is critical.

If you feel your business requires an injection of expertise to e.g. develop the strongest possible pre-opening opportunity, or after-opening model transformation, review, increase in spend per head, cash flow, revenue and profit, process and procedure, attention-to-detail, guest loyalty or anything else, please get in touch. Our concept-to-after-opening expertise has fully optimised results for all our internationally renowned clients across spa, wellness, hotel and hospitality; each with a successful and solid business for their future.

Whatever your project, wherever your location and budget, contact us to discuss how we can support and deliver your ultimate and unique-to-property success and optimisation.