“Following the decision to add spa and leisure facilities to one of our hotels, we searched for a consultant to assist us to study the viability and understand the spa and health club industry for which we had no experience. We were very fortunate to find Jennifer and thanks to her expertise we were able to come up with a competitor analysis and a financial feasibility study which we could use to present to the bank.
Jennifer liaised with our architect on our behalf to ensure we ended up with a great health club and spa floor plan which works financially and operationally. By using Jennifer at the early stages of our planning, I know we have saved in the long run by avoiding mistakes we would have otherwise made without her advice. We are now starting the building work and will continue to liaise with Jennifer during the fit-out stage and launch. Jennifer has proven to be a very professional industry expert with great communication skills who was flexible to work around our schedules, making me consider her as a valuable asset to our management team”
Director, Castlewood Hotels, UK