“I have worked with Jennifer on many projects including new-build spa’s and existing operations that need to review and evolve their business model. Jennifer fully understands the commercial operation of a successful spa but also the importance of delivering first class customer service and treatments. This sounds easy on paper but to put this into practice takes expertise, dedication and commitment. Jennifer always delivers the tools to do this for the operator/owner.”

Global Head of Sales, Aromatherapy Associates

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